Metro Public Works Service Request

https://www.nashville.gov/public-works/forms/request-customer-service.aspx

The Department of Public Works for the Metropolitan Government of Nashville and Davidson County welcomes your request for information, service, feedback, or comments via phone at (615) 862-8750 or through the use of our on-line customer service desk (LINK ABOVE).

The on-line customer service desk is staffed Monday – Friday, 7:00AM-5:00PM and closed on Metro Holidays.

On the form below, please be sure to make a selection from the drop down box (request alley clean-up, report graffiti, traffic signal problems, etc.) so that your request can be directed quickly.

Street Sweeping

Street_Sweeper_Metro_Contractor

Street Sweeping Schedule

The next street sweeping is scheduled for Tuesday, Nov 17, 2015 in our neighborhood. Be sure to keep your vehicles and trash cans off the street, especially that day. Actual day they perform this service may vary due to weather.

MWS (Metro Water Services) conducts street sweeping to remove debris from our streets and prevent it from entering our storm drains. Storm drains lead straight to the nearest creek or stream and are meant for rainwater only. The street sweeping schedule is posted on the Nashville Water Service site, in the “NEWS” section, and updated monthly.

For questions about this schedule, please contact Metro Water Services Customer Services Center (615) 862-4600 Option 4.

http://www.nashville.gov/Water-Services/Stormwater-Maintenance/Street-Sweeping-Schedule.aspx

Schedule Subject To Change.

Smart-911

Smart 911

Are you ready for emergencies?

Ambulance and patient

Nashville Emergency Communications Center now offers a free , new service to help you when you call 9-1-1.

Once you’ve signed up, first responders will be provided important information that will help them address your emergency. This information – including photos, medical issues and current location – can help Police, Fire, and EMS locate and help you. Register Now.

  • Program supported by existing 9-1-1 fees – free to register
  • Brought to you by Nashville Emergency Communications Center

How Does This Help?

Better informed first responders are better equipped to help you. With Smart911 paramedics are aware of critical medical information like Alzheimer’s or allergies. Police have children’s photos in case of an Amber Alert and Fire Fighters know household details – ensuring that everyone is rescued during an evacuation – even pets.

How Does It Work?

The software provides citizens with the ability to enter information that they want to make available to 9-1-1 call takers through a secure website at www.Smart911.com. Smart911 then delivers this information automatically with any 9-1-1 call placed within Davidson County to the call taker’s work station at the Emergency Communications Center.

What Details Are Shared?9-1-1 logo

You decide. Smart911 allows you to store any critical care and emergency rescue information online in advance of any emergency. Information can include children’s photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. View the complete list of options.

How Do I Register?

The registration process is quick and easy… just four simple steps! After completing the steps, you will have a chance to add optional information or edit the information you have provided. You must complete every step or the service will not work until you have added and confirmed a phone number.

How Can I Spread the Word?

Protect your family and community – tell them about this free service. Email them or tell them via Facebook. Also – for those working with local groups, employer or special needs groups, – there are unique tools for you to help spread the word.

For more information:  Go TO:  http://www.nashville.gov/Emergency-Communications-Center/Smart-911.aspx

Street Sweeping Schedule for December 2014

Street_Sweeper_Metro_Contractor

Street Sweeping Schedule for December 2014

The next street sweeping is scheduled for Fri, Dec 19, 2014 in our neighborhood. Be sure to keep your vehicles and trash cans off the street, especially that day. Actual day they perform this service may vary due to weather.

MWS (Metro Water Services) conducts street sweeping to remove debris from our streets and prevent it from entering our storm drains. Storm drains lead straight to the nearest creek or stream and are meant for rainwater only. The street sweeping schedule is posted on the Nashville Water Service site, in the “NEWS” section, and updated monthly.

For questions about this schedule, please contact Metro Water Services Customer Services Center (615) 862-4600 Option 4.

Schedule Subject To Change.

Brush & Leaf Collection – Dec 2014

Next Metro Brush pick-up is scheduled to start in Bradford Hills on Wed, Dec 10, 2014. Limbs and brush should be placed in YOUR YARD, near, but NOT IN, the street.  Leaves and small brush should be placed in paper biodegradable bags – which are available from grocery or hardware stores.  Brush in plastic bags WILL NOT BE PICKED UP.  For more info go to:  http://www.nashville.gov/Public-Works/Neighborhood-Services/Yard-Waste-Composting/Brush-Yard-Waste-Collection.aspx

You can sign-up for your own e-mail alerts (up to 4 weeks in advance) to be notified of the scheduled start date.  Go to  http://mpw.nashville.gov/ims/cans/AddressSearch.aspxMetro_Brush_Truck   Email notifications are sent to brush subscribers based on your preference when enrolling or managing your account. Subscribers may choose one option and can be notified 7, 14, 21, or 30 days prior to their brush route is scheduled to begin.

Storm Water grates

Just wanted people to take a final look around at the storm water grates in the streets near their houses. We talked about this at the annual meeting. In the photos here, please not that the “dangerous” grate is the one pictured with the openings running parallel to the direction of the street – while the safer version is the one with the openings perpendicular to the flow of traffic (think bicycle tires!). If you have one near your house, please email us the address so we can sure it is reported to MWS for replacement. For more details, here is an injury settlement Metro is now making to yet another person injured. Stormwater-Grate_wrong_direction Storm Water grate - new in BH(from the Metro Council Agenda Analysis for the 11/4/14 meeting). PS: We would rather avoid the injury to one of our residents or visitors!

“RESOLUTION NO. RS2013-1282 (PRIDEMORE) – This resolution authorizes the department of law to compromise and settle the personal injury claim of Ian Mauldin against the Metropolitan Government for the amount of $15,000. On March 21, 2014, Mr. Mauldin was riding his bicycle on South 10th Street in East Nashville when his tire became stuck in a storm grate running parallel to the direction of traffic causing him to be thrown from the bike. Mr. Mauldin broke a finger and a tooth, cut his lip, and sustained bruises to his forearm and face. He was required to be in a cast on his left hand and forearm, and then needed a splint for another month after the cast was removed. His medical bills currently total $4,664, but he may need future dental work in the amount of $2,181 for the fractured tooth.
The department of law recommends settling this case for a total amount of $15,000 to be paid from the self-insured liability fund. As the council will recall, this is not the first settlement resulting from bicycling accidents caused by parallel storm grates. Metro water services (MWS) and Metro public works are actively working to remedy the problem countywide. The two departments have been implementing a policy since 2013 for changing out parallel grates on construction projects within the Metro right-of-way. Also, whenever an incident occurs, MWS immediately replaces the grate in question. Further, the stormwater division of MWS has two inspectors that are in the process of canvassing all of the grates to determine which ones need replacing. Over 1,700 grates have been identified in the past year. MWS is currently allocating $300,000 per year for the grate replacement program, and was able to replace 736 of the grates last fiscal year.

Ans as always, Contact your HOA, your Councilman, or appropriate Metro department if you see something dangerous in our neighborhood.

Street Sweeping in October

Street_Sweeper_Metro_Contractor

The next street sweeping is scheduled for FRIDAY, October 24, 2014 in our neighborhood. Be sure to keep your vehicles and trash cans off the street, especially that day. Actual day they perform this service may vary due to weather.

MWS (Metro Water Services) conducts street sweeping to remove debris from our streets and prevent it from entering our storm drains. Storm drains lead straight to the nearest creek or stream and are meant for rainwater only. The street sweeping schedule is posted on the Nashville Water Service site, in the “NEWS” section, and updated monthly.

Street Sweeping

The next street sweeping is scheduled for Wed Sept 17, 2014 in our neighborhood. Be sure to keep your vehicles and trash cans off the street, especially that day. Actual day they perform this service may vary due to weather.

MWS (Metro Water Services) conducts street sweeping to remove debris from our streets and prevent it from entering our storm drains. Storm drains lead straight to the nearest creek or stream and are meant for rainwater only. The street sweeping schedule is posted on the Nashville Water Service site, in the “NEWS” section, and updated monthly.
http://www.nashville.gov/Water-Services….